Massage By Rezakkah: Important Policies & Procedures

Privacy Policy

We follow HIPPA regulations, and all information that we gather is confidential and used purely to understand the client’s history as it pertains to the therapy they require.

24 Hour Cancellation & Late Policy

Our clients are obligated to contact us 24 hours in advance for cancellations. If 24 hours is not given then the client must pay full price for the session they missed. If a client arrives late to a session they will receive treatment during the remaining time and will have to pay for the full session.

Illness

If you are suffering from an illness, especially those which are contagious, we ask that you do not come for your massage. In the event of a surprise illness we will be happy to refund or reschedule your session, even without 24 hour notice, with the presentation of a valid medical note.

Receipts

I provide receipts for every service we extend to our clients so that they may submit it to their insurance company.

Gift Certificates

Gift certificates are non-refundable, non-transferrable and have no cash value. Please present your gift certificate in advance of treatment and confirm your gift certificate at the time of booking. All gift certificates are valid for two years after purchase, as indicated on the certificate itself. Gift certificates are valid for ONE YEAR.